Our team is dedicated to providing you with the best urologic care possible. We are happy to discuss our professional fees with you, should any questions or concerns arise. 

Pre-Certification

If your insurance requires pre-certification for any studies or surgeries, our staff can assist you in contacting your insurance company prior to your test or procedure.

Insurance, Billing and Collection

Our billing staff is here to assist you with your account and help with any issues you may encounter. We will make every effort to keep down the cost of your medical care. Our office and surgical fees are determined by the complexity of the procedure, time involved and the fee that is customary for our area.

Patients with Health Insurance

Please bring your insurance information to every appointment and notify us when there are changes. If your insurance requires pre-authorization or a referral for any services, it is your responsibility to notify us in advance and/or obtain the referral.

Insurance companies require that we collect your designated co-pay at the time of service. Please be prepared to pay the co-pay at each visit. There will be an additional service charge of $10.00 on all co-pays not paid at the time of service. 

If Tricare/Triwest or Veterans Administration (VA) is your primary insurance, it is your responsibility to make sure you have a valid referral. Otherwise, your insurance will deny your visit and the payment will be your responsibility.

Self-Pay Patients

All self-pay patients and patients without proof of insurance are required to pay $50.00 in cash, check, money order, or credit card at the time of service. Failure to bring your expected payment will result in a reschedule of appointment. This will be applied to any other fees incurred during your care.

Forms of Payment

We accept Visa, MasterCard, Discover Diners, JCB, personal check, money order and cash. Returned checks will incur a fee encompassing the original amount owed plus the bank processing fee.   

Outstanding Balances

Associated Urologists PA and Associated Urologists ASC reserve the right to utilize a third-party collection agency for account balances not settled in a timely manner. Failure to keep your account current may result in dismissal from our practice.

No-Show Policy

Please notify us within one (1) business day if you are unable to keep your appointment. Recurrent no-shows may result in dismissal from our practice.

Additional Insurance Forms (FMLA, disability, etc.)

There is a $20.00 charge for completing any form that is not directly related to reimbursement of medical services. The patient information portion of the form must be completed and signed prior to acceptance, along with payment. Form fees must be paid in full prior to release.